About B.O.S.S.

Built by a veteran. Run as a firm.

B.O.S.S. consultants holding the firm's published books, including Bridging the Gap: Life, L.O.S.S. & Leadership

The firm is the brand.

Business Operational Support Services, LLC was founded on a simple conviction: an organization’s greatest resource is its people. What began as one veteran’s consulting practice is now a firm — a consortium of certified consultants, coaches, and facilitators serving enterprise, institutional, and government clients nationwide.

Our mission is to empower organizations by nurturing their people — building resilient cultures and high-performing teams. Our vision is to be the driving force behind transformative work: creating leader communities and serving as a trusted change partner, long after the engagement ends.

Founded by: Dr. Lawrence E. Henderson Jr. — CEO & President
Structure: Consultant consortium — 15+ certified coaches & facilitators
Certifications: Minority Business Enterprise (MBE) · Service-Disabled Veteran-Owned (SDVOSB)
Methodology: The DVP Framework™ — Engagement, Ownership, Speed to Trust
Clients: Fortune 500, higher education, military, and government

Our 2026 guiding words

Collaboration. Community. Connection.

RespectIntegrityServiceExcellence

The bench

A full bench — not a one-person shop.

At B.O.S.S. Consulting, our guidance is grounded in real expertise—led by three Ph.D.s, including our founder Dr. Lawrence E. Henderson, Jr., alongside a team of master’s-educated specialists. Our advisors hold top industry credentials across project management, executive coaching, and human resources, including PMP®, PCC, SPHR, CPTD, MBTI, and Lean Six Sigma. We tap into this balance of academic insight and hands-on business experience to help companies strengthen their corporate structure, sharpen internal communications, and elevate professional development. By translating complex organizational theories into practical, daily workplace habits, our team equips leaders to communicate clearly, align operations, and build lasting growth.

Meet the leadership

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