B.O.S.S. — Business Operational Support Services

Firm Leadership

Led by someone who has led.

Dr. Lawrence E. Henderson Jr., CEO and President of B.O.S.S., in a navy blazer and open-collar white shirt
Dr. Lawrence E. Henderson Jr.
Ph.D. · PCC · CPC · ELI-MP
CEO & President

"You cannot delegate culture. You can only demonstrate it — and build the systems that let others demonstrate it too."

Service
U.S. Army Commissioned Officer · Bronze Star recipient
Doctorate
Ph.D., Organizational Leadership
Recognition
Forbes Coaching Council · TEDx Speaker
Teaching
Adjunct Faculty, Morehouse College

The through-line

A firm shaped by where its founder has stood.

  1. Service

    A commissioned officer

    Dr. Henderson serves as a U.S. Army officer and earns the Bronze Star — leadership under real stakes.

  2. Doctorate

    The science behind the practice

    A Ph.D. in Organizational Leadership turns hard-won instinct into a repeatable method.

  3. Founding

    One practice becomes a firm

    What began as a veteran’s consulting practice grows into a consortium of certified consultants.

  4. Certified

    MBE + SDVOSB

    Formal certifications open enterprise and public-sector doors — and hold the firm to a standard.

  5. Today

    In the room with the Fortune 500

    Pfizer, Clorox, the U.S. Army, and Ohio State — the same methodology, at scale.

The core team

The people who run the firm.

  • Headshot of Gepre Henderson Gepre Henderson M.A., CPC — Chief Instructional Designer
  • Headshot of Kecia Byars Kecia Byars PMP®, CAP — Project & Program Management
  • Headshot of Isabelle Dominique Ross Isabelle Dominique Ross M.A.Ed, CPTD, PMP® — L&D Solutions Architect

Partner with B.O.S.S.

Put this team in your corner.

Tell us where your organization is headed. We’ll match the consultants who’ve been in rooms like yours before.

Response within two business days — every inquiry

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